Storage

Almacenamiento (Storage) is where your robots, flows and assistants drop off and pick up files without relying on a shared network folder or anyone’s mailbox: invoices one robot downloads and another processes, templates an assistant sends over WhatsApp, Excel catalogs an assistant looks up. Everything stays in Zoan Cloud, scanned for malware and, if you ask, with every download in the audit log.

It lives under Centro › Almacenamiento (Center › Storage; see The menu).

Buckets

A bucket is a file container with its own name and rules. The default bucket always exists; create others to separate by area or use (invoices, catalogs, templates).

To create one, click + in the Buckets panel:

1. Proveedor (Provider): Zoan Cloud (gestionado) (managed).
2. Nombre (Name): letters, numbers, dot, hyphen or underscore. It cannot change later, because processes, file sources and catalogs refer to it by name.
3. A Descripción (Description), if you like.
4. Options:
   • Solo lectura (Read-only): processes can download, but not upload or delete. Use it for reference material nobody should change by accident.
   • Auditar descargas (Audit downloads): records in the audit log every time a file is read. Use it for sensitive data.
5. Click Crear bucket (Create bucket).

From the bucket’s ⋮ menu you can Editar bucket (Edit bucket) or Eliminar (Delete; only if it is empty).

Files and folders

When you pick a bucket you see its contents, with the folder path at the top.

• Subir (Upload): several files at once, or drag them (whole folders too) onto the list.
• Carpeta (Folder): creates a folder; you can type a full path (2026/october/invoices).
• Buscar archivo o carpeta (Search file or folder), filter by Tipo (Type: PDF, spreadsheets, text documents, images, audio and video…) and check Incluir subcarpetas (Include subfolders) to search the whole bucket.
• Click a file to see its detail; double-click opens or downloads it.
• In each row’s ⋮ menu: Descargar (Download), Mover a otra carpeta (Move to another folder), Cambiar nombre (Rename) and Eliminar (Delete). With several selected, Mover a… and Eliminar act on all of them.

The detail shows the Ruta en el bucket (Path in the bucket) with a Copiar ruta (Copy path) button: it is the path processes and assistant file sources use. If you move or rename a file, processes using the old path will no longer find it.

From a robot

The Storage activities work with the same buckets: upload, download (by id or by bucket and name), list, get a temporary URL to share, and delete. If you don’t name a bucket, default is used.

From an assistant

Assistants use a bucket as the source for sending files (for example, a product’s photo or PDF) and for catalog lookup from a spreadsheet stored in the bucket.

Limits

• Each file can weigh up to 100 MB.
• Everything your organization stores —buckets, task and conversation attachments, forms, knowledge base and IDP documents, and package versions— shares one quota according to your plan. The Uso del tenant (Tenant usage) meter shows how much you use; it turns yellow from 70 % and red from 90 %.
• If an upload would exceed the quota, Zoan Cloud rejects it with a clear message. Free space by deleting files, documents or packages you no longer use, or ask to expand storage.
• Files are scanned for malware on upload; an infected file is rejected and recorded in the audit log.

Permissions

Viewing files, downloading, uploading and organizing, deleting and managing buckets are separate permissions, so you can give, for example, download only to whoever consults and write access to whoever operates. See Users and roles.